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Chenault dealt with crises, competition as head of American Express
Published in 30-1-2018
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NEW YORK - Kenneth Chenault, wearing no sport coat and no tie, with a large cup of tea in front of him, fits an image of a man ready for retirement. Chenault is days away from stepping down as the chief executive officer and chairman of American Express, the credit card giant and one of the most iconic brands in the country. He will have run American Express for 17 years, guiding the company through the aftermath of the 9/11 attacks, the global financial crisis and numerous challenges to its position as the go-to payment option for the wealthy and well-traveled. The son of a dentist from Long Island, N.Y.